Taunton Orders Next Generation Clinical Correspondence Platform from Winscribe

Taunton & Somerset NHS Foundation Trust has awarded Winscribe the tender under OJEU to supply Musgrove Park Hospital in Taunton, Somerset with an Epro full Clinical Correspondence software system.

London, the 16th of January 2013

Taunton & Somerset NHS Foundation Trust has awarded Winscribe the tender to supply Musgrove Park Hospital in Taunton, Somerset with an Epro full Clinical Correspondence software system.

This strengthens Winscribe’s relationship with the Trust, which has been using Winscribe’s digital dictation solution for the past five years.

Jenny Pickhaver, project lead at the Trust commented, “We are delighted to have made this award to Winscribe under OJEU. Throughout the tender process it was clear that Winscribe really understood our requirements and the process efficiencies and standardisation we wish to make around the correspondence process.”

The deal includes an integration of the solution with the hospital’s Cerner Patient Administration (PAS) and will involve the import of historical letters into the solution as well as supply of the advanced Epro document store.

Jenny commented further, “Our project team particularly liked that the solution was built by clinicians for clinicians and is designed to be simple to use, enabling clinical correspondence to flow smoothly through the system.” She continued, “Tackling the whole clinical correspondence process including electronic approval forms an important part of our larger EPR programme.”

Colin Howman, Business Development Director at Winscribe commented, “We are delighted to have been selected by Taunton after such a rigorous process. It is the first time an NHS Trust has gone out to market for a next-generation Clinic Correspondence platform, and this specification now sets the standard.”

Colin added, “Epro’s proven technology for the whole end-to-end correspondence process in the NHS, including GP messaging, can reduce clinic letter distribution from months or weeks to hours.”

The hospital, which will have over 650 users of the system, is looking to lower their correspondence costs and deliver process improvement. The system will be rolled out during 2013.


For more information, please contact
Catherine Hartley - Marketing Manager EMEA
020 7471 0100

About Taunton & Somerset NHS Foundation Trust

Musgrove Park is a successful, progressive and ambitious District General Hospital, the largest in Somerset, with an excellent reputation for providing a comprehensive range of medical, surgical and specialist services.

An NHS Foundation Trust since 2007 the hospital has received consistently good external ratings from the Healthcare Commission. Musgrove has more than halved healthcare associated infections and achieved the 18 week referral to treatment target a full year ahead of schedule. One of the first hospitals in the country to embrace the IHI inspired Safer Patients Initiative in partnership with Torbay hospital, we were named as the most successful hospital in the initiative in 2008.

Teams from Musgrove have won regional and national awards for innovation, communication and clinical excellence in the last three years.

About Winscribe

Winscribe is the largest supplier of digital dictation technology in the world with installations in 25 countries and more than 350,000 users globally. Winscribe provides solutions for a number of industries including Healthcare, Legal, Law Enforcement, Transcription, Surveying, Insurance and Government sectors and has a widespread global reach with strong customer presence in North America, Europe, Australasia, and South Africa.

Current Winscribe NHS customers include Leeds Teaching Hospital NHS trust, West Suffolk Hospital, Leicester & Rutland, University Hospital South Manchester, East Cheshire Hospital, Liverpool and Broadgreen, St Helens and Knowsley, Whipps Cross, Peterborough, University Hospital North Staffs, South Warwickshire, Coventry, Barnsley, Walton Centre, Merseycare MHT and Royal National Bath amongst many others.

Over 90 NHS Trusts in total use Winscribe to meet their CQUIN targets for efficiency savings and clinical correspondence turnaround times. The Epro Clinical Workflow platform is marketed, sold and supported into the NHS by Winscribe.

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